Co-Founder & CFO – Montsho Brands
Reservations Manager – Travel Services
Kgaugelo Irene Setjie is a dynamic and results-driven professional with a proven track record in procurement management and travel reservations. With her strong strategic thinking, meticulous attention to detail, and dedication to excellence, Kgaugelo Irene Setjie plays a key role in driving operational efficiency and ensuring client satisfaction across two prominent organisations.
At Montsho Brands, Kgaugelo Irene Setjie is the CFO & she heads the procurement department, managing the sourcing, negotiation, and acquisition of goods and services that support the organisation’s mission and budget goals.
She maintains strong supplier relationships built on trust, transparency, and mutual value, while enforcing high-quality standards. With her expertise and leadership, Kgaugelo Irene Setjie consistently improves procurement processes, contributing significantly to operational success and organisational growth.
In her role as a Reservations Manager, Irene heads the reservations department, managing bookings and client itineraries with precision. Her customer-first approach ensures every traveller enjoys a seamless, memorable, and well-coordinated journey. She excels in optimising reservation processes, ensuring timely responses, and providing solutions that meet diverse travel needs.
Core Competencies
- Procurement strategy & supplier management
- Contract negotiation & cost control
- Reservation systems & travel coordination
- Stakeholder engagement & client relations
- Quality assurance & compliance
- Operational process optimisation
Leadership Highlights
- Montsho Brands – As Co-founder & CFO, Kgaugelo streamlines the organisation’s supply chain, negotiates favourable contracts, and ensures the timely acquisition of high-quality goods and services to support events and operational needs. She has implemented cost-saving strategies while maintaining strong, long-term supplier relationships.
- Travel Services – In her role as Reservations Manager, she has optimised booking systems and coordinated seamless travel experiences for clients. Kgaugelo has led the integration of efficient reservation processes, reduced response times, and elevated customer satisfaction levels.
- Cross-functional Impact – Known for her collaborative approach, Kgaugelo bridges operational and client-facing teams, ensuring that procurement and reservations work in harmony to deliver smooth, end-to-end services.
Professional Approach
Irene believes in working with integrity, fostering collaboration, and delivering measurable value to both clients and organisations. Her leadership style combines clear communication with a commitment to continuous improvement, making her an indispensable asset to every team she serves.